Our Policies
Appointment Policy
We see patients by appointment to ensure timely care. While we strive to stay on schedule, emergencies and complex cases may occasionally cause delays. We appreciate your patience and understanding, and we value your time.
We require all customers to provide at least 24 hours notice when canceling or rebooking an appointment. Clients arriving more than 10 minutes after their appointment start time will be considered a no-show and will be rescheduled.
For new clients, please plan on arriving 5 minutes earlier than your scheduled appointment. Please also remember to ask your previous veterinarian to fax or email your pet's records in advance to [email protected]. This typically consists of a vaccination history which is important so we know what is upcoming, overdue or even missing as we treat your pet going forward.
Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy around new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We require that animals be placed on a leash or in a pet carrier before entering the waiting room.
Patient Arrival Policy
For the safety and protection of all clients, patients, and veterinary team members, we require all pets to be on a leash or in a carrier when they arrive. They must continue to be restrained while in the reception area and exam rooms. For dogs, a standard, non-retractable leash is required. For cats, a secure carrier or leash is mandatory. Carriers can also help reduce stress for cats by offering a secure space off the ground. If your pet is anxious or reactive, you are welcome to wait in your vehicle until we are ready for your appointment
Payment Policy
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, CareCredit, cash and personal checks. At this time we do not accept American Express.
We see patients by appointment to ensure timely care. While we strive to stay on schedule, emergencies and complex cases may occasionally cause delays. We appreciate your patience and understanding, and we value your time.
We require all customers to provide at least 24 hours notice when canceling or rebooking an appointment. Clients arriving more than 10 minutes after their appointment start time will be considered a no-show and will be rescheduled.
For new clients, please plan on arriving 5 minutes earlier than your scheduled appointment. Please also remember to ask your previous veterinarian to fax or email your pet's records in advance to [email protected]. This typically consists of a vaccination history which is important so we know what is upcoming, overdue or even missing as we treat your pet going forward.
Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy around new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We require that animals be placed on a leash or in a pet carrier before entering the waiting room.
Patient Arrival Policy
For the safety and protection of all clients, patients, and veterinary team members, we require all pets to be on a leash or in a carrier when they arrive. They must continue to be restrained while in the reception area and exam rooms. For dogs, a standard, non-retractable leash is required. For cats, a secure carrier or leash is mandatory. Carriers can also help reduce stress for cats by offering a secure space off the ground. If your pet is anxious or reactive, you are welcome to wait in your vehicle until we are ready for your appointment
Payment Policy
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, CareCredit, cash and personal checks. At this time we do not accept American Express.
CareCredit
When unexpected illness strikes a pet, unexpected expenses strike as well. Manomet Animal Hospital understands this and is able to make some special arrangements through the CareCredit program. IT takes just 5 minutes to complete an application and will allow you to break down your payment into 6 monthly installments You can either apply at our hospital, where we will call in your application over the phone for immediate approval, or apply yourself online at: www.CareCredit.com(http://www.carecredit.com/). We offer the 6 month no interest CareCredit plan, 24,36,and 48 month extended plans for fees of $1,000 and up, and the 60 month plan for $2500 and up.
Pet Insurance For Your Pets
Another popular option for your family and pet is insuance coverage. To learn more please visit: petinsurancereview.com.